In our digital day and age, customers demand the most efficient and immediate service from organizations from which they consume products and services. It is not surprising therefore that Bots are becoming a preferred solution by organizations which strive to provide the most immediate and efficient service to their customers. Consist provides an advanced AI-based, smart Chat Bot & Voice Bot solution which can streamline many organizational processes such as customer service, sales and technical support. ConsistAI is used by leading organizations and has proved to maximize customer experience as well as boost sales.
Consist’s smart voicebot and chatbot can understand the context of the dialog and recognize words and phrases used by the customer, even if they deviate from the predetermined script. The bot also uses natural language processing, voice recognition, auto-speech recognition and AI-anlysis in order to create an enhanced customer service experience.
ConsistAI knows, much like a skilled salesperson, to direct the customer towards a relavent solution, even if the customer himself does not know exactly what he or she is looking for
ConsistAI’s ability to understand the context of the conversation and keywords which are not included in the predefined script, makes it the closest thing to a human representative.
Thanks to these abilities, Consist’s smart bot enables organization to provide fast and efficient service to more customers, maximize customer experience and reduce the load off the customer service center.
LIke a skilled sales person, consistAI knows to direct customers to the products and services they need.
ConsistAI makes it possible to provide service to more customers without increasing the number of reps
ConsistAI significantly enhances the customer experience thus improving customer retention
